Refund & Cancellation Policy

1. Cancel anytime

If your plan renews automatically, you can cancel future renewals through the payment provider or customer portal. Cancellation prevents the next renewal charge but does not automatically reverse charges already processed.

2. Refund requests

We aim to handle reasonable refund requests fairly. If you believe you were charged in error or LocalPDF materially failed to provide the paid service, contact support@localpdf.online.

Include the email used at checkout, the approximate purchase date, and a short explanation of the issue.

3. General refund rule

Refunds are not guaranteed automatically for all digital purchases, but we may approve refunds in cases such as duplicate billing, accidental repeat purchase, technical billing error, or a verified service problem shortly after purchase.

4. Non-refundable situations

• Change of mind after meaningful use of the service
• Failure to cancel before the renewal date
• Requests made without enough information to verify the transaction
• Abuse, fraud, chargeback abuse, or violation of the Terms of Use

5. Timing

If a refund is approved, processing time depends on the payment provider and your bank or card network. We cannot control external settlement timelines.

6. Provider controls

Some billing actions, subscription management, tax handling, and payment processing are performed by LemonSqueezy. Their systems and terms may affect how charges, renewals, and refunds are administered in practice.